FAQs
Frequently Asked Questions
How does the printer work?
The printer connects to your phone via a mobile app and uses thermal technology to print instantly — no ink or cartridges required.
Does it use regular paper?
No. This printer uses A4 thermal paper, which is specially designed for inkless printing. A starter pack is included with your order.
Do I need to buy ink?
No. The printer is completely inkless, so you’ll never need to replace cartridges.
What devices is it compatible with?
It works with most iOS and Android devices through the dedicated app.
What can I print?
You can print notes, documents, checklists, labels, and more directly from your phone.
How long does shipping take?
Orders are delivered within 7–12 business days within the United States.
Is shipping free?
Yes, we offer free shipping on all orders within the United States.
Can I return the product if I’m not satisfied?
Yes. We offer a 30-day return policy. If you're not satisfied, contact us and we’ll assist you with the return process.
How can I contact you?
You can reach us at:
info@printorax.com
We typically respond within 24 hours.